Sometimes we can support our customers more efficiently by using remote control software. After your computer or laptop has our secure remote control client installed, we can log into your computer from anywhere in the world! Here are some of the remote services we provide on a daily basis:
- Locate and remove viruses
- Install and configure anti-virus software
- Stop pop-ups, remove adware/spyware
- Install/configure anti-spyware software
- Fix email and software problems
- Install printers, scanner, and other peripherals
- Help with MP3 players (iPod), PDAs and other mobile devices
- Speed up your computer and increase performance; PC tune-ups
- Perform standard maintenance, Windows updates/patches
- Install, configure and train on new software and hardware
- Assist in data back-up processes, transferring data from one PC to another
- Provide training, or take you shopping online
- Fix error messages or frozen screens and much, much more!